CANCELLATION & REFUND POLICY
Please review the policy below before completing your race registration.
“Registration fees are non-refundable once payment has been successfully completed.”
PARTICIPANT WITHDRAWALS
Participant Cancellation
No refund will be provided if a registered participant chooses to cancel their entry.
Unable to Attend
No refund or credit will be granted if a runner is unable to attend the event on race day due to personal, travel, or medical reasons.
Change of Mind
No refund will be issued for voluntary withdrawals, category disputes, or change of mind after registration submission.
DUPLICATE OR TECHNICAL PAYMENT RECONCILIATION
In the event of a duplicate or technically failed payment, payment reconciliation will be handled based on the transaction status.
If an amount has been debited from your account multiple times for a single registration due to network latency or gateway timeout, the duplicate charge will typically be auto-reconciled and refunded by the payment gateway (Razorpay) to the original payment source as per banking settlement cycles.
EVENT POSTPONEMENT & CANCELLATION
Event cancellation or postponement terms will be communicated by the organiser if applicable.
In the unlikely event of force majeure, severe weather conditions, or official directives requiring rescheduling, the organising committee will issue an official advisory via website and registered contact channels regarding revised dates and procedures.
NEED RECONCILIATION ASSISTANCE?
For any duplicate payment charges or payment status inquiries, please contact our team with your payment transaction ID:
Inquiry Email: TBD
Organiser: TBD